We Take the Mystery out of Apartment Shopping

Why LEASINGOLOGY?

LEASINGOLOGY, a premier apartment mystery shopping and consumer research agency, believes in the importance of every potential customer, every visit and every detail of their experience. Our goal is to accelerate every customer's apartment experience and strengthen the relationship between our clients and their shoppers. Hence the meaning of LEASINGOLOGY: \ The science

that deals with understanding customers and apartment shopping patterns. We take the mystery out of apartment shopping.

We assist our clients in increasing their tenant satisfaction and apartment property performance, reducing operating risk and growing top talent.

Multidimensional -

We have apartment shoppers across the U.S. and Canada in every category - individual, couples and roommates.

Responsive -

After every apartment mystery shop is completed the results and analysis are provided within 72 hours so that you can take action and not have to wait months or even weeks to implement changes and see improvements.

Training -

From advanced Training and Certifications to Continuous Learning for staff and Leasingologists so that they understand client's mystery shopping needs and their role.

Reporting -

Our globally integrated reporting platform is in real time that can cover your full operations. We service a wide spectrum of projects: Apartment Mystery shopping, Telephone, Website and Social Media audits, and Focus groups.

Shopper App & Portal -

Our new Field App/Shopper Portal provides functional and visual preferences configured to our shoppers and clients.

Shops are visually displayed

Easily identify assignment type

Focus on action

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What We Do

Our services define the scope of our excellence. We deliver unsurpassed quality and value-added solutions through

a variety of information tools. Through carefully planned customized programs we obtain actionable data used to assess and track the performance of our clients' apartment communities. Ultimately, our solutions maximize profitability.

LEASINGOLOGYSHOPS™️

Our most popular mystery shopping service using audio/video, where we send our shoppers into our client's apartment communities posing as a typical customer touring available/model apartment units evaluating the experience they have with your leasing agents.

LEASINGOLOGYCALLS™️

We collaborate with our clients to create scenarios and call apartment communities posing as customers to evaluate how those calls are handled.

LEASINGOLOGYSOCIAL™️

95% of consumers use the internet and social media to shop for apartments for lease and that is what converts traffic to your community which converts to a tenant.

LEASINGOLOGYGROUPS™️

We offer several types of qualitative research, group studies

that include focus groups, individual depth interviews and

mini-groups.

Get Started

Choose the Membership That Fits You Best

From monthly, quarterly, yearly and custom member options we work with your service needs.

Monthly

Month to month

Custom

Yearly

Custom shop

12 months

Quarterly

Every 3 months

View Memberships

Meet Our LEASINGOLOGISTS

We have amazing apartment mystery shoppers. We provide advanced training and technology that gives the highest knowledge so that all of our shoppers perform at their best.

Ian

Texas

I love being a LEASINGOLOGIST.

The company really knows the apartment industry and their client's needs.

Ophelia

Indiana

The training that we receive at LEASINGOLOGY is top tier. There is livestream, online groups and one to one training. The support that we receive is outstanding.

Zayd

California

I love the variety and consistency of shops that LEASINGOLOGY offers and that I get to accept. My referrals are crazy! I can't believe I get to do this for a living.

Try Us Out

The aim of apartment mystery shopping is a self-examination of the apartment community and its leasing staff. It is used to learn whether the leasing staff complies with guidelines, standards and policies. Therefore, the results of the test customer are not shared with the outside world.